Job Title: Peer Recovery Coach (Peer Support Specialist) Department: Behavioral Health
Supervisor: Program Manager Grant: Hub and Spoke
Salary Range: $14-$18/hour ($29,120-$37,440)
Job Overview: The Recovery Coach provides flexible, community based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe behavioral health challenges by facilitating opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting the acquisition and utilization of skills needed to facilitate the individual’s recovery, promoting the knowledge of available service options and choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth.
Essential Functions (Major Duties or Responsibilities):
- Applies personal experience of recovery and recovery services to complete small projects or conduct a series of tasks with a limited degree of supervision
- Works with participant to identify, develop, and access supports to increase his/her success in community integration and community inclusion
- Supports and teaches recovery and recovery tools and models personal responsibility, self-advocacy, and hopefulness
- Facilitates the participant's self-review of progress upon each encounter
- In partnership with each participant assesses their hopes, strengths, accomplishments and challenges in order to achieve his/her stated goals
- In partnership with each participant develops the recovery plan and his/her support system in order to support him/her in becoming self-sufficient
- Supports participants in the self-management of critical or crisis situations.
- Supports participants’ in coordinating with or in choosing his/her significant and relevant supports in order to arrange services or resources to achieve his/her goals.
- Assists the individual in preparation and recording of the peer support recovery plan, encounter notes, and other documents that verify service delivery using person-first language, in a timely manner according to established quality and regulatory standards.
- Uses one’s own recovery experience to encourage recovery in others.
- Escorts participants when necessary and ensures participants safety when participating in events, visits, and other interactions.
Electronic Health Record
• Enters participant data in the Electronic Healthcare Records system upon intake.
• Ensures that all participants’ visits are documented in EHR immediately
• Ensures that all data is correct by verifying information with the participant on every visit
• Participates in weekly supervision and in team review of documentation of the comprehensive assessment of participants in various life domains
• Creates weekly schedule that meets existing program productivity standards and supervision,
• Participates in staff meetings and trainings.
• Provides technical information to service managers, and executes routine assignments within a service
• Demonstrates level of knowledge and skills within a specific activity to consistently meet or exceed service requirements
• Reports any activities that may violate established laws, regulations, policies or procedures. Raises questions about any actions contrary to law or policy taken by another staff member or employee or yourself, and reports the matter to management or to the Director of QI & Compliancy (COO) and/ or Compliancy Officers
• Other duties as assigned.
ENTRY LEVEL REQUIRMENTS:
Education/Certificate/License/Skills and/or Experience
• Minimum of a High School or GED Diploma
• In recovery for a minimum of 2 years
• Credentialed as a Certified Peer Specialist within 3 months of hire
• Must possess a valid driver’s license
• Demonstrated ability to create, read and send e-mail through Google
• Must possess basic computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications
• Must have basic electronic communication and internet skills to gather information required for the program or program participants
• Must be able to use new computer systems and/or software functions as they become available
• Meet basic competency skills of the position within 6 months of hire
KEY PERFORMANCE INDICATORS
• Demonstrated ability to advocate with participants
• Demonstrated ability to keep boundaries and form appropriate professional relationships with participants.
• Demonstrated knowledge of recovery principles and recovery-oriented treatment programs
• Demonstrated consistent behaviors in patience, creativity, flexibility, compassion, and
sensitivity to persons with disabilities and other minority populations
• Demonstrated ability to adhere to a flex schedule which allows for evening and weekend hours as may be required to respond to individual needs
· Completion of continuing education – hours to be determined (TBD) per calendar year with recommendations from Montana Peer Network
· Participates in regular clinical supervision
While performing the duties of this job, the employee is required to sit at a desk with ergonomically appropriate equipment and to do some light lifting to 25 lbs., climb steps, and walk around multiple MHASP locations and in the community in areas that may not be handicap assessable. Reasonable accommodations will be made to enable individuals with disabilities to perform his/her essential job duties.
• The noise level in the work environment is usually moderate. Reasonable accommodations will be made to enable individuals with disabilities to perform his/her essential job duties.
• Must be willing to work overtime as needed
• Must be able to work holidays