Bullhook Community Health Center (BCHC) is an equal opportunity employer. BCHC shall, upon request, provide reasonable accommodations to otherwise qualified individuals with disabilities.
Job Title: Chief Medical Officer Department: Medical
Supervisor: Chief Executive Officer Supervises: Medical Team
Job Overview: The CHIEF MEDICAL OFFICER (CMO) provides leadership and direction in all aspects of patient care to ensure accomplishment of objectives. Works collaboratively with the Chief Executive Officer, the clinical staff, and the administrative leadership team. Supervises the medical staff in the delivery of medical services. The CMO will ensure proper functioning of day–to-day operations of the clinic in coordination with other management staff, to provide consistent quality of care to patients of the clinic. The S will also provide delivery of medical services to patients of the clinic and lead organizational QI activities.
Essential Functions (Major Duties or Responsibilities):
- Assists in developing the CHC annual health care plan as it relates to medical services based upon the community needs assessment, demographics, disease patterns of the community and health behavior of the community.
- Active involvement in developing key measures by attending strategic planning meetings.
- Advises on medical information system’s needs; develops, recommends, and conducts special studies of operations.
- Defines and prioritizes medical clinical objectives for the center with reference to implementation of the health care plan.
- Participates with the CEO and the Management Team in the development of the project’s budget with ongoing monitoring and evaluation.
- Train, supervise, counsel, mentor and direct clinical providers, and credentialed provider- volunteers.
- Assist in recruitment, interviewing and selection of medical personnel in collaboration with CEO and Human Resources.
- Provides recommendations for hiring and firing of professional staff to CEO.
- Maintain Provider staffing levels, including scheduling, approving time off requests and other time/attendance reports, training, resolving conflicts and patient complaints, ensuring policies and procedures are followed in compliance with federal and state regulations, and acts as a liaison between Providers, Support staff and the Management Team.
- Oversee the QI/QA program established by board-approved policies, including ensuring implementation of QI/QA operating procedures and related assessments, monitor QI/QA outcomes, and updating QI/QA operating procedures. Involvement with quality improvement activities to include chart audit and medical record review.
- Reviews all patient complaints with the medical manager as they relate to patient clinical care.
- Actively participates in quality improvement activities by performing Performance Improvement Plans and Peer Reviews monthly.
- Oversight of and commitment to maintaining all health care delivery operations in a manner consistent to the Bullhook Community Health Center Mission.
- Plan, administer, coordinate, and supervise all medical care guidelines, goals and objectives provided to BCHC patients by Providers.
- Assist in the development of program goals, objectives, grant proposals, reports, and budgets as appropriate.
- Oversee scope of medical services provided through BCHC, ensuring effective integration of clinical and quality control components.
- Arranges for after-hours call among medical staff
- Maintain “up-to-date”, protocols reflecting current patient care and clinic practices.
- Assist in assuring compliance with reporting and performance requirements.
- Participate in the development and evaluation of staff orientation and in-service programs.
- Exemplify the commitment to the BCHC mission by creating a positive, professional, service-oriented work environment for patients, visitors, and coworkers.
- Responsible for ongoing professional development to maintain appropriate licensure and continuing education credentials.
- Maintain strict patient and employee confidentiality in compliance with BCHC policies and HIPAA guidelines.
- Serves as the Laboratory Director and Dispensing Pharmacy Director.
- Provides direct supervision as required by state law to Physician Assistants and Nurse Practitioners and serves as a resource for consultation and referral for all mid-level providers and nursing staff.
- Actively participates in Montana Primary Care Association (MPCA) Medical Director activities, including Chief Medical Officer forums/discussions/clinical quality trainings, to ensure he/she is knowledgeable about MPCA quality initiatives.
- Attends National Association of Community Health Center (NACHC)/Bureau of Primary Health Care (BPHC) meetings, educational sessions, and conferences to ensure he/she is knowledgeable about current BPHC/CHC program requirements as needed.
- Develops and maintains effective community relationships necessary to promote the activities of BCHC.
- Perform other duties as assigned.
- Medical Providers
- Medical Department Manager
- Pharmacy Manager
- Advocates for the CHC and serve as liaison to local hospital, the medical community, the dental community, local and state professional societies, as well as to health officials, organizations, and health training institutions as appropriate.
- Works in conjunction with the Medical Department Manager to bring items to the CHC Management Team.
- Participates in monthly C-Suite meetings and Leadership meetings.
- Collaborates with the leadership team to plan, develop, and implement strategies to effectively meet Community Health Center (CHC) program requirements, including data reporting.
Minimum Qualifications (Education and Experience):
Excellent written and oral communication skills. Proficiency in basic computer operations and the use of e-mail communication. Ability to communicate clearly and succinctly with patients, providers, and clinical staff. Must be a self-starter with solid time management skills. Demonstrated leadership, teaching, and evaluation skills. Exhibits a strong interest in the community and sincere concern for the welfare of all people served by the organization.
- Experience: 5 years medical provider experience. Administrative experience as a family practice physician implementing community health programs preferred
- Additional skills required: Must meet all credentialing requirements as required by Medicaid, Medicare, and insurances. Understanding of medical ethics and confidentiality. Strong analytic and problem-solving skills at both a strategic and functional level. Ability to supervise assigned staff. Must have or be able to obtain admitting privileges to the local hospital
- Additional skills preferred: Experience in public health preferred
Education and Training: Graduation from an accredited school of medicine with a degree of Doctor of Medicine or Osteopathy is required. Completion of residency from an accredited program.
Certification(s)/Licensure: Current unrestricted license in the state of Montana for MD or DO required. Current DEA certificate required. BLS and all applicable certifications required (must be obtained within 30 days of employment).
Knowledge, Skills and Abilities (KSA’s):
- Demonstrated interpersonal skills to interact in an effective manner with staff, patients, and families.
- Ability to collaborate with clinic staff and providers as well as with administration and the public.
- Excellent leadership skills with demonstrated ability to effectively lead in a changing environment.
- Excellent and effective written and verbal communication skills.
- Ability to provide and maintain the standard of professional health care services.
- Ability to organize, prioritize and manage time.
- Knowledge of organization policies procedures, systems and objectives.
- Knowledge of health care administration.
- Knowledge of computer systems and applications.
Physical and Environmental Demands:
- Must be in good physical and mental health.
- Requires working under stress, in emergency situations or during irregular hours. Must have ability to cope with physical and mental stress.
- Physical: Sitting, standing, and walking required throughout work period. Independently mobile.
- Requires activities such as pushing, stooping, kneeling, talking, and seeing.
- Requires full range of motion, manual and finger dexterity, and eye-hand coordination.
- Requires normal visual acuity and hearing.
- Ability to occasionally transfer and position patients, reposition equipment and lift supplies weighing up to 50 pounds. Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.
- Work is performed in a clinic setting. Contact with patients and staff.
- Works in an environment where there is minimal physical discomfort due to temperature, noise, dust, and the like.
- Occasional exposure to unpleasant odors, communicable diseases, hazardous materials, and equipment.
- Ability to communicate via phone, mail and in person to resolve disputes, solve problems, etc.
- Cognitive skills to analyze, calculate data, problem solve.
- Job is subject to frequent interruptions.
- Job requires a variance in working hours.
Special Requirements: Performs duties in the deliverance of health services. Hazardous risks may include exposure to infected body fluids, sharp instruments, and chemicals, requires adherence to universal safety precautions.
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.