Position Summary:  A full time, exempt position responsible for providing oral health services, preventive and dental care in a community health center setting to all age groups. Care is provided in accordance with State of Montana licensure and professional scope of practice. Applies diagnostic and therapeutic dental services to Bullhook Community Health Center patients while making reasonable and sound assessments and treatment plans within the scope of the Community Health Center dental program. Works as part of a primary care team with Health Center staff, providers, and other community dental care providers.

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Job Overview: Assist dentist(s) and dental hygienist(s), in the direct provision of primary care dental services, set up equipment, prepare patient for treatment, sterilization, preparation and inventory control of dental instruments and supplies, and utilization of electronic health record (EMR).

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Job Overview:  This position serves as the Human Resources personnel and is responsible for assisting with the implementation, coordination, management and follow through of the strategically directed human resource functions, programs and policies/procedures. Compile and record employee time and payroll data.  Will compute employees’ time worked and post wages, deductions and prepare paychecks.  Explain company benefits to employees or job applicants.  Record data for employees, including such information as addresses, weekly earnings, absences, and dates of and reasons for termination.  Serves all Bullhook Community Health Center employees.

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Job Overview:   Provides, oversees and/or administers a wide range of psychological evaluation/assessment, diagnostic, counseling therapy, crisis intervention, and/or case management services in a clinical environment which requires a high degree of independent decision-making and program administration. Leads and trains lower level counselors/social workers, and/or interns engaged in related therapeutic/patient care activities, as appropriate to the individual position.

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 Job Overview: Patient Accounts/Certified Application Counselor is responsible for daily functions of patient billing and collection letter monitoring. Communicating daily with patients regarding their account balances claim issues.  Must be highly skilled in verbal communications and be capable of high-volume workloads. This position will assist in making changes in patient demographics with updating information from insurance companies and patients.  This position is also a Certified Application Counselors for the Affordable Care Act and occasionally helps community members register for insurance through this program (training and certification can be completed after hire).

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Job Overview:   Responsible for the direct provision of oral hygiene and appropriate preventive services to dental patients of the center.  The Registered Dental Hygienist will also be responsible for providing appropriate oral health information to individuals and groups. Bullhook CHC is a National Health Service Corp Provider designated site.

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Job Overview: Initiates billing to maximize reimbursement from Private Insurance, Medicaid, Medicare, etc. Follows-up on claims, including processing cross-over claims as needed.  Prepares electronic billing of all claims and reviews to ensure accuracy, including working errors and denials.  Enters adjustments if appropriate and generates refund requests.  Consistently follows-up and re-bills claims as needed so revenue loss is minimal.  Generates related reports. Generate claims from patient encounters.  Reviews encounters for appropriate CPT and ICD-10 codes.  Maintain active status for all providers by completing initial and subsequent credentialing packages.  Treats all information and data within the scope of the position with appropriate confidentiality and security. Maintain strict patient and employee confidentiality in compliance with BCHC policies and HIPAA guidelines.

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Job Overview: Assist the leadership team with the operations of the behavioral health and medical departments. Responsible for managing and supporting assessment of organizational needs and design, implementation, and evaluation of operations. Provide day-to-day leadership and management that mirrors BCHC mission and core values.  Collaborate with department teams to assist with the development and implementation of operational and growth objectives.  Treats all information and data within the scope of the position with appropriate confidentiality and security. Maintain strict patient and employee confidentiality in compliance with BCHC policies and HIPAA guidelines.

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Job Overview: Individual will be responsible for assisting medical providers in the management of high risk, chronic illness patients to promote effective education, self-management support and timely healthcare delivery to achieve optimal quality and financial outcomes. Responsibilities include coordinating patient care to improve quality of care through the efficient use of resources and thereby enhancing quality, cost-effective outcomes. Acts as an advocate for the individual’s healthcare needs, and coordinates care to minimize the fragmentation of health care delivery systems. This position is committed to the constant pursuit of excellence in improving the health status of the community.

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Job Overview:   Responsible for providing direct nursing care by applying nursing knowledge and skills and for ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards.  Treatment, diagnostic, and preventative procedures carried out under medical personnel within the Montana Standards of Nursing Practice Laws.  Appraise individual and family needs, provide health counseling, arrange referrals, encourage compliance and conduct follow-up or monitoring of care plans.  Assess patient health problems and needs, develop and implement nursing care plans and maintain medical records.  Administer nursing care to ill, injured, convalescent, or disabled patients.  May advise patients on health maintenance and disease prevention or provide case management.  Deal with sensitive information and maintain strict confidentiality.

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Job Overview: Assist the Bullhook Health Center Team to maintain the NCQA PCMH recognition by working on the content areas related to medication workflow, processes, and quality measures. Collaborate with other health care professionals to plan, monitor, review, or evaluate the quality or effectiveness of drugs or drug regimens, providing advice on drug applications or characteristics.

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Job Overview:  The Certified Medical Assistant/Phlebotomist is responsible for supporting clinical staff as assigned.  Perform administrative and clinical duties under the direction of nurse practitioner.  Administrative duties may include clerical work, scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes.  Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, entering patient data and information into the electronic records management system, collecting and analyzing performance measure data to ensure compliance.  Draw blood for tests.  May explain the procedure to patients and assist in the recovery of patients with adverse reactions.  Deal with sensitive information and maintain strict confidentiality.  Oversee the CLIA lab certification and ensure tests performed are CLIA waived.    

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Job Overview:  Responsible for helping answering phone calls, making appointments and rescheduling no shows for Medical, Dental and Behavioral Health departments.  Entering patient information into the computer program (currently eCW), updating information for established patients and checking insurance eligibility for same day appointments.  Also, responsible for educating patients about the sliding fee scale, outreach and enrollment services, the patient portal and patient related policies.

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